Terms and Conditions – 92fun Pakistan Online Gaming Platform

Welcome to 92fun. These Terms and Conditions ("Terms") form the complete legal agreement between you ("the Player") and 92fun ("the Platform", "we", "us", "our") governing all access to and use of the 92fun website at 92fun.click and all related gaming, betting and support services accessible through it.

By creating an account, making a deposit, placing a bet, or otherwise using any part of the 92fun platform, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the 92fun platform.

These Terms should be read together with our Privacy Policy and our Responsible Gaming Policy, both of which form part of the overall agreement between you and 92fun. In the event of any conflict between these documents, these Terms shall take precedence.

To register and use the 92fun platform you must satisfy all of the following eligibility requirements at the time of registration and on an ongoing basis throughout your use of the platform:

• You must be at least 18 years of age. 92fun operates a strict 18+ policy with no exceptions.
• You must be a natural person. Corporate entities may not register as players.
• You must be legally permitted under the laws applicable to you to participate in online gaming and sports betting activities.
• You must not be a current employee, director, or contractor of 92fun, nor an immediate family member of any such person.
• You must not be registered as a self-excluded player on the 92fun platform or have been permanently suspended from the platform in the past.
• The personal information you provide at registration must be accurate, current and complete. Providing false details is grounds for immediate account closure and forfeiture of any balances.

92fun reserves the right to request identity verification documents at any stage to confirm that eligibility conditions are met. Failure to provide requested documents within a reasonable time may result in account suspension and withholding of withdrawals pending verification.

Each player is permitted to hold exactly one account on the 92fun platform. Creating multiple accounts — whether in your own name or using aliases, different phone numbers, or different payment methods — is strictly prohibited and will result in all associated accounts being permanently closed and any balances being forfeited.

When registering, you are required to provide your full legal name, a valid Pakistani mobile phone number, a valid email address, and your date of birth. This information is used to verify your identity, process payments, and comply with our responsible gaming obligations.

You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your password with any third party. 92fun will never ask for your password via email, live chat or any other channel. Any activity that occurs under your account credentials — whether or not authorised by you — is your responsibility. If you suspect unauthorised access to your account, you must contact 92fun support immediately.

All deposits and balances on the 92fun platform are denominated in Pakistani Rupees (PKR). The minimum deposit amount is Rs 500 per transaction. There is no maximum deposit limit imposed by 92fun, though your chosen payment provider may apply their own transaction limits.

92fun accepts the following payment methods for deposits from Pakistani players: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard debit and credit cards. All deposit methods are subject to availability and may change without prior notice, though we will always endeavour to provide reasonable advance communication of any changes.

Deposits are credited to your 92fun account instantly upon confirmation from the payment provider. 92fun does not charge any deposit fees. Any fees charged by your bank or payment provider are your own responsibility.

• All deposits must be made from payment accounts registered in your own name. Third-party deposits are not permitted.
• 92fun reserves the right to request proof of payment for any deposit before processing associated withdrawals.
• Deposits made to the 92fun platform are for gaming purposes only and are not held as a regulated financial deposit.
• In cases of suspected fraud or money laundering, 92fun may freeze deposited funds pending investigation. Any deposits found to be connected with criminal activity will be reported to the relevant authorities.

Withdrawal requests at 92fun are processed to the same payment method used for your most recent qualifying deposit. If this is not possible, 92fun may request alternative payment details, subject to identity verification. The minimum withdrawal amount is Rs 500. 92fun does not charge withdrawal fees.

Withdrawal requests submitted during normal business hours are typically processed and received within minutes for Easypaisa and JazzCash transactions. Bank IBFT withdrawals may take up to one business day. 92fun will communicate expected processing times clearly within the withdrawal interface.

Before a withdrawal can be processed, 92fun may require identity verification including a copy of your CNIC, proof of address, and proof of the payment method used. This is a standard anti-fraud and anti-money-laundering measure and is not optional. Players who have completed verification on a previous withdrawal will typically not be asked again unless there has been a material change to account details.

92fun offers a range of bonuses and promotional offers to both new and existing players, including welcome bonuses, reload bonuses, free bet credits, cashback offers and daily prize drops. All bonuses are subject to the specific terms published alongside each offer on the Promotions page, which should be read carefully before activating any bonus.

The following general bonus rules apply to all offers at 92fun unless the specific promotion terms state otherwise:

• Bonuses can only be claimed once per player, household, IP address or device unless the promotion explicitly states otherwise.
• Bonus funds and any winnings generated from bonus funds are subject to a wagering requirement before withdrawal. The specific wagering multiplier will be stated in the promotion terms.
• Bonuses expire within the timeframe stated in the promotion terms. Unclaimed or unconverted bonus funds will be removed from your account after expiry.
• 92fun reserves the right to withdraw, modify or cancel any bonus at any time. Players will be notified where reasonably possible before changes take effect.
• Any attempt to exploit bonuses — including collusion, arbitrage betting, or multiple account abuse — will result in bonus cancellation, account suspension and potential forfeiture of balances.
• 92fun reserves the right to assess the betting patterns of bonus recipients. Bonuses may be cancelled if 92fun determines they are being used in a manner inconsistent with the intended spirit of the offer.

Once a bet has been confirmed and accepted by the 92fun platform, it cannot be cancelled, modified or reversed by the player. It is the player's responsibility to verify all bet details before confirming. 92fun is not liable for any errors made by the player in the bet placement process.

Minimum and maximum bet limits vary by game type, market and table. Current limits are displayed within each game or market before a bet is placed. 92fun reserves the right to change stake limits at any time and without prior notice.

In the event of a technical error, system malfunction or data error that results in an incorrect game outcome or payout being displayed, 92fun reserves the right to void the affected bet or correct the payout to the amount that would have applied absent the error. Any overpayment made in error may be recovered from the player's account balance.

• For sports betting markets, 92fun uses data from certified third-party sports data providers. In the event of a data discrepancy, the official result from the relevant sporting body will be used.
• For casino and slot games, the certified Random Number Generator outcome is the final and authoritative result.
• For crash games using Provably Fair technology, the pre-committed cryptographic hash is the authoritative record of the crash point for each round.
• Bets placed after a match or event has concluded — whether due to a technical delay or any other reason — will be voided.

92fun is committed to promoting responsible gaming and takes its duty of care to players seriously. Gaming should be an enjoyable leisure activity, not a source of financial hardship or personal distress. We provide a range of tools to help players manage their gaming activity:

• Deposit limits: Players can set daily, weekly or monthly deposit limits on their account. Once set, limits cannot be increased immediately — an increase requires a 24-hour cooling-off period before taking effect.
• Session time reminders: Players can set session duration alerts to remind them how long they have been active on the platform.
• Self-exclusion: Players who feel their gaming has become problematic can request self-exclusion for a defined period (30 days, 90 days, 6 months or indefinitely). During self-exclusion, account access is suspended and no marketing communications are sent.
• Reality checks: On-screen prompts at intervals chosen by the player displaying current session time and net gaming activity.

For full details of all responsible gaming tools and external support resources available to Pakistani players, please visit our Responsible Gaming page. If you are concerned about your gaming behaviour, we strongly encourage you to use these tools and seek appropriate support.

The following conduct is strictly prohibited at 92fun and will result in account suspension, permanent closure, forfeiture of balances, and may be reported to relevant authorities where criminal activity is suspected:

• Registering more than one account whether under your own name or any other identity.
• Providing false, misleading or incomplete personal information during registration or verification.
• Using the platform if you are under 18 years of age.
• Using the platform on behalf of a third party or allowing a third party to use your account.
• Using software, bots, scripts, AI tools or other automated means to interact with the 92fun platform in a manner not intended for human players.
• Exploiting software bugs, errors or glitches in any game or platform feature. Any such exploit must be reported to 92fun support immediately.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Engaging in money laundering, fraud or any other illegal financial activity using the 92fun platform.
• Attempting to manipulate the outcome of any sporting event or casino game.
• Posting abusive, offensive or harassing messages in any 92fun communication channel.

92fun reserves the right to conduct investigations into suspected prohibited conduct at any time and may temporarily suspend account access during such investigations without prior notice. Players under investigation will be notified of the investigation and given a reasonable opportunity to respond before any permanent action is taken.

92fun reserves the right to suspend or permanently close a player account at any time, with or without prior notice, in the following circumstances:

• Breach of any of these Terms and Conditions.
• Failure to provide identity verification documents when requested within a reasonable timeframe.
• Suspected fraudulent, criminal or abusive activity.
• A player's account being associated with a self-exclusion request.
• Circumstances requiring compliance with applicable legal or regulatory obligations.

Where an account is closed for reasons other than prohibited conduct or fraud, any verified real-money balance remaining in the account will be returned to the player via their registered payment method within a reasonable timeframe after identity verification is complete. Bonus balances and any winnings derived solely from bonus funds are not returnable.

Players who wish to voluntarily close their own account may do so by contacting 92fun customer support at support@92fun.click. Account closure requests are processed within 24 hours. Any verified real-money balance will be returned following identity verification.

92fun collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By registering and using the 92fun platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

In summary, 92fun collects personal data to: process account registrations and verify identity; process deposits, withdrawals and other transactions; personalise the platform experience; comply with legal and regulatory obligations including anti-money-laundering requirements; provide customer support; and send marketing communications to consenting players.

92fun does not sell personal data to third parties. Data may be shared with trusted third-party service providers — such as payment processors and identity verification services — strictly to the extent necessary for them to provide their services to 92fun. All third-party data processors are contractually bound to protect your data. For complete details please read our Privacy Policy.

All content on the 92fun platform — including but not limited to the 92fun brand name, logo, game graphics, website design, text, software, data and databases — is the intellectual property of 92fun or its licensed suppliers and is protected by applicable copyright, trademark and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 92fun platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, or otherwise exploit any 92fun content without prior written permission. Unauthorised use of 92fun intellectual property will result in immediate account termination and may result in legal action.

The 92fun platform is provided on an "as is" and "as available" basis. While we make every reasonable effort to ensure the platform is available, secure and free from errors, we cannot guarantee uninterrupted access or complete absence of technical issues.

To the maximum extent permitted by applicable law, 92fun shall not be liable for: any loss of winnings or profits alleged to have been caused by platform downtime, technical errors or game malfunctions; any indirect, incidental or consequential loss arising from use of the 92fun platform; or any loss arising from a player's breach of these Terms.

92fun reserves the right to amend, update or replace these Terms and Conditions at any time. Material changes — those that significantly affect your rights or obligations — will be communicated to registered players via email or via an in-platform notification at least 7 days before the changes take effect.

Non-material changes — such as corrections of typographical errors, clarifications that do not change the meaning or effect of any provision, or updates to reflect changes in law — may take effect immediately upon publication on this page without advance notice.

Your continued use of the 92fun platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must stop using the platform and may request account closure as described in Section 10 above.

The date of the most recent update to these Terms is displayed at the top of this page. We recommend reviewing these Terms periodically to stay informed of any changes.

If you have any questions about these Terms and Conditions, or if you wish to raise a dispute or complaint relating to any aspect of the 92fun platform, please contact us through one of the following channels:

• Live Chat: Available 24/7 directly through the 92fun platform. First response time is typically under 5 minutes.
• Email: support@92fun.click — responses within 24 hours for non-urgent queries.

All formal complaints must be submitted in writing via email and will be acknowledged within 24 hours. 92fun aims to resolve all complaints within 7 business days. Where a complaint cannot be resolved to the satisfaction of both parties within 30 days, players may escalate through applicable dispute resolution channels.

For responsible gaming support queries, please visit our Responsible Gaming page which contains contact information for relevant support organisations accessible to Pakistani players.